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Black Lotus Braid Lounge
Salon Policy
Rules for Black Lotus Braid Lounge
1. All Sales Are Final
No refunds will be provided once a service is rendered, or a purchase is made.
2. Conduct
No violence, foul language, or confrontations are allowed in the salon.
3. Service Refusal
If a client's hair is too weak for a desired style, Black Lotus Braid Lounge and its employees reserve the right to refuse the service. Clients may choose a different style, but no refunds will be issued. If hair is not at least 4 inches all the way around, we reserve the right to refuse service. No refunds will be issued. Black Lotus Braid Lounge and its employees and associates reserve the right to refuse service to any client at our own discretion.
4. Hair Length Requirement
Clients must have at least 4 inches of hair all around the head to be eligible for braid services.
5. No Food or Drink
Please eat before your appointment , no food is allowed in the salon.
6. No Guests
There is no space for visitors; clients cannot bring guests.
7. Age Restriction
We do not service individuals who are younger than 8 years of age.
8. Cashless Transactions
All sales are final and completed through the app. No cash is accepted at the time of service. Braiders and employees do not handle cash. You are welcome to send Zelle or Cash App using QR code in the salon.
9. Store Purchases
Store purchases can be made using the POS system, but only cards are accepted, or wallet pay is accepted.
10. Cash Tips
Cash tips should be placed in an envelope, labeled with the braider’s name, and placed in the glass bowl provided. Tips are split with the salon, salon assistants, and stylists.
11. Appointment Intake Forms
All clients must complete the appointment intake forms prior to arriving for their appointment. This form allows us to understand your current hair state and information regarding allergies.
12. **No Soliciting**
Soliciting is strictly prohibited. Employees and service providers will be terminated if found attempting or intending to solicit Black Lotus customers. In-turn Black Lotus clients are not permitted to request independent services from our stylists/employees.
13. Non-Compete Guidelines
All stylists, employees, and service providers must adhere to non-compete guidelines.
14. No Home or Side Appointments
Clients are not permitted to ask braiders for home or side appointments. Violations will result in removal from membership and a salon booking ban at all locations.